Mariù Apartment

I booked this property for its lake and close to Varenna village, and with a car, has free parking.i was sorcifically looking for Air/conditioned places . I arrive to a very dirty apartment where the outdoor floors were actually cleaner than the house itself. I told the agent and showed her and she couldn’t confirm when the cleaning lady can come. With two kids and only bedsheets to sit on ,we ended up cleaning the apartment, yet it wasn’t enough since it was so filthy . The neighbor’s dog barks night and day so it can disrupt your sleep easily , and on top of that, very noisy construction starts in the apartment next door at 8 am. The hot plate didn’t also work when I tried doing breakfast to my kids , but maybe I wasn’t sophisticated enough to know how to work it or there was faulty electricity .
I asked to be moved as after a very bad start I won’t waste another day babysitting the cleaning lady for three hours , and I won’t leave my stuff u attended when initially there was zero integrity doing their job .
They offered me 2 other properties , and both with no AC which I refused to take .
They had one AC property available but Cz it was a little pricier , they didn’t want to offer it without me paying premium price .
I wanted to just enjoy the remainder of my stay so I booked and moved elsewhere and asked them to refund me the two remaining days , which is the least a respectable company would do, but they refused. Yet I left .
The property and management company Varenna Holidays are vacation homes from hell .