Gardens House

Pietro the host was very welcoming and gave us information about the local area. The hairdryer was not working but Pietro bought us a new one.
The beds and sofa were very comfortable and the kitchen was very well equipped. You have fantastic views of the lake from the balcony.
The best part about this place was the location. Very close to the train station and the ferry. It’s 5 minutes walk to the centre of Varenna which is beautiful walking along the lake. There is a grocery story just around the corner.
Be mindful the apartment is up two storeys but this didn’t bother us.

I booked to stay at this accommodation in August this year. Yesterday I received a message from the owner to say he has to cancel my booking, no reason was given. I wrote back to say that as this was initiated by him he must cancel the booking via Airbnb as I will incur a fee or will not receive all of my payment if I do it. Again the owner told me no it was OK. I went on line to Airbnb to cancel and a message appears to ask whether the booking is being cancelled by the owner and that if I cancel I may not receive all my payment. I copied this screen and offered to send it to the owner. Then there is a button which says "Request Owner to Cancel" which I did. I then receive a message from the owner saying " you should of done this I will have to pay a penalty". I found this rather rude considering the owner is cancelling the booking. Given that this place seemed to get good reviews it is a shame.

Nice apartment located near the city station and ferry (3 min walk from both). The apartment on the 3rd floor with 2 rooms and big kitchen with a view on Como lake.

Top location and very nice host!

Otima, recomendo.